AI247.id: An AI Chatbot Platform for 24/7 Customer Service
AI247 is an AI-powered customer service automation platform built to help businesses, especially SMEs and e-commerce sellers, handle chats and order processing around the clock . The platform is developed by PT Quantum Logic Labs and currently claims to be trusted by more than 1,000 online businesses .
Core Features
AI247 provides a chatbot capable of automatically responding to customer inquiries, from checking product stock to processing checkout, as shown in a sample conversation where the AI confirms shoe stock availability and guides the customer to payment . The platform integrates with popular channels such as WhatsApp, Telegram, Shopify, WooCommerce, and Instagram, allowing businesses to manage all conversations from a single system .
- Automated chat with response times under 2 seconds and a 99 percent response rate
- Automated order management integrated with inventory to prevent overselling
- Analytics dashboard to monitor customer service performance
- Tailored solutions for eCommerce, service businesses, edu-tech, and F&B sectors
User Testimonials
Several business owners report positive results after adopting AI247, including increased overnight sales and up to 70 percent reduction in customer service operational costs . Reza Pahlevi of GadgetStore noted that AI247's stock integration eliminated overselling issues caused by delayed manual stock updates .
Business Model and Offer
AI247 offers a 14-day free trial with no credit card required, alongside further subscription options detailed on its pricing page . The platform claims to have partnered with over 300 businesses and customers that have grown alongside its service .
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